These terms and conditions govern your use of our social media online store and the purchase of products from our online luxury cashmere and pashmina shawl business. By accessing our store and/or purchasing our products, you agree to be bound by these terms and conditions.
- Product Information: We strive to provide accurate descriptions, images, and information about our luxury cashmere and pashmina shawls. However, slight variations in colour, texture, and design may occur due to the natural characteristics of the materials and artisanal craftsmanship or the natural lighting.
- Order Acceptance: All orders placed through our online stores (i.e. Instagram, Facebook, TikTok) are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders that appear to be fraudulent or in violation of these terms and conditions.
- Pricing and Payment: Prices for our products are listed in the currency specified on our website and are subject to change without notice. Payment must be made in full at the time of purchase using the accepted payment methods indicated on the media platform.
- Shipping and Delivery: We endeavor to ship orders promptly, but delivery times may vary depending on your location and other factors beyond our control. Shipping costs and estimated delivery times will be provided at checkout. Any customs duties, taxes, or additional charges incurred during shipping are the responsibility of the customer.
- Returns and Exchanges: We adhere to a strict no return or no exchange policy.
- Intellectual Property: All content, including but not limited to text, images, logos, and designs, on this website is the intellectual property of our luxury cashmere and pashmina shawl business and may not be reproduced or used without our prior written consent.
- Privacy Policy: We are committed to protecting your privacy and personal information. Our Privacy Policy outlines how we collect, use, and disclose your information when you use our website or purchase products from us.
- Limitation of Liability: To the fullest extent permitted by law, our luxury cashmere and pashmina shawl business shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website/social media platforms (i.e. Instagram, Facebook, TikTok) or the purchase of our products.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
- Modification of Terms: We reserve the right to update, modify, or amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By using our website/social media platforms and purchasing our products, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.